Buyer

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

Job Description:

JOB DESCRIPTION

GENERAL DESCRIPTION:

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.  We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve.

The Buyer supports this mission by overseeing the organization’s ordering and receiving process. The Buyer is responsible for ensuring timely, cost-effective procurement methods are followed to expedite the ordering and receiving of goods and services throughout the organization. This role plays a critical part in ensuring Metrocare’s compliance with federal, state, and local procurement regulations while fostering fair and competitive purchasing practices. The ideal candidate will have a strong background in procurement, Request for Proposals, vendor negotiations, and compliance oversight.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions listed here are representative of those that must be met to successfully perform the job.

• Manage purchase requests to ensure compliance with regulations by overseeing, guiding, organizing, and reviewing procurement activities while promoting efficiency, transparency, and fiscal responsibility.
• Intake, review, and triage supply requisitions from departments; verify approvals and funding sources per policy.
• Create purchase orders (POs) in the ERP system; obtain confirmations and track order status through delivery.
• Source items through approved contracts and preferred vendors; analyze product cost, features and delivery time to determine the best value products available.
• Collaborate with stakeholders to develop specifications and manage the procurement solicitation process, including Requests for Proposals (RFPs), Invitations for Bids (IFBs), Requests for Qualifications (RFQs), and informal solicitations.
• Perform three‑way match (requisition/PO/invoice) and work with AP to resolve invoice discrepancies and credit memos.
• Maintain online retail ordering platforms and train internal staff on the online platforms as needed.
• Collaborate with internal departments and vendors to resolve procurement-related issues and mitigate risks.
• Develop and maintain strong vendor relationships, ensuring diverse supplier engagement, competitive pricing, and adherence to government contracting requirements.
• Conduct vendor performance reviews, ensuring vendor compliance and adherence to contractual obligations.
• Serves as a designated backup to the Contract Administrator, providing support in contract review, execution, and approvals.
• Provide training and guidance to internal stakeholders on government procurement processes, best practices, and compliance requirements.
• Identify opportunities for process improvements to enhance efficiency and cost savings.
• Provide excellent customer service to internal stakeholders; communicate delays and alternatives proactively.
• Stay up to date with changes in procurement laws, industry standards, and best practices.
• Performs other duties as assigned.